We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

About BASF

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at .

Objectives of the Position

To effectively implement the sales strategy, proactively initiate contacts with existing and potential customers, identify their needs in terms of product specifications, schedules and sell appropriate products accordingly to support unit objective achievement in sales targets.

Job Responsibilities

Provide sales support, set up local demos and sales campaigns to generate customer demand
Deliver technical advice, training with end-users and /or wholesalers to drive business development
Visit key customers and collect information on customer expectations, product performance, technical service needs, and competitor activities
Provide technical support and product know-how to customers as a technical consultant, including handling complaints and confirming return of investment
Assist marketing team for market survey and support research & development team for all product registration processes and requirements
Provide timely report to supervisor/ team members and revised sales tools on regularly basis
Implement demonstration trials and training to show the benefits of BASF products
Providing information related to customer expectation and product performance with team members on regularly meeting
Conduct research and develop a list of potential customers, evaluate product and service marketability in terms of customers’ technical needs
Maintain up-to-date understanding of market trends and technical development that effect target markets
Provide product information to complete positioning setting and packing size to meet end-user’s needs
Participate in the product launch process, this includes supporting presentations, workshops and creating sales tools to initiate engagement and drive sales

Requirements

Education: Bachelor’s degree or above in chemistry background
Minimum 3 years+ working experiences in Agriculture chemical business
Experience in direct technical service support
Good in analytical thinking and team working
Ability to communicate in English & Mandarin

Officer, Technical Service